Demystify social drama and get to the root issues of any conflict.

You will learn :

• The 4 types of aggression
• The 4 motivations behind aggression
• The 6 rigid expectations and 6 distorted interpretations that drive offenses
• The 4 phases of emotions and the 3 cognitive evaluations to regulate them
• The 4 appropriate responses to stop aggression.
• and much much more...