Demystify social drama and get to the root issues of any conflict.
You will learn :
- The 4 types of aggression
- The 4 motivations behind aggression
- The 6 rigid expectations and 6 distorted interpretations that drive offenses
- The 4 phases of emotions and the 3 cognitive evaluations to regulate them
- The 4 appropriate responses to stop aggression.
- and much much more...